Cancellation for Customer
- All cancellation requests must be submitted in writing via email or through our official booking platform.
- Cancellation charges will apply based on the number of days remaining before the travel or service date.
- Any applicable refund will be processed after deducting cancellation charges, taxes, and non-refundable service fees.
Refund Policy
- Refunds, if applicable, will be processed within 7–14 business days after cancellation confirmation.
- Certain bookings such as flight tickets, hotel reservations, permits, or special event bookings may be non-refundable.
- Payment gateway charges and transaction fees are non-refundable.
Cancellation Charges
Time Before DepartureCancellation Charges30 days or more | 10% of total booking amount
15–29 days | 25% of total booking amount
7–14 days | 50% of total booking amount
Less than 7 days | 100% of total booking amount
Cancellation by Company
- In rare situations, we reserve the right to cancel bookings due to weather conditions, natural disasters, government restrictions, operational issues, or unforeseen circumstances.
- In such cases, customers may receive an alternative date, travel credit, or refund as applicable.
No Show Policy
- If a customer fails to appear on the scheduled date without prior notice, the booking will be treated as a “No Show,” and no refund will be provided.
Changes & Rescheduling
- Rescheduling requests are subject to availability and approval.
- Additional charges may apply for date changes or modifications to the booking.
Force Majeure
- We shall not be held responsible for cancellations, delays, or changes caused by events beyond our control, including but not limited to natural disasters, strikes, pandemics, political disturbances, or transportation disruptions.
Contact Us
For any cancellation or refund-related queries, please contact our support team through our official website or customer support channels.